Privacy Policy
Last updated: March 13, 2026
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our services, contacting us, or interacting with our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Companion Animal Center maintains strict privacy policies and safeguards to ensure that personal information and mobile information of our users and clients is not sold, shared, rented, released, or traded to third parties for marketing or promotional purposes.
SMS Opt-Out
If you are receiving text messages from us and wish to stop receiving them, you may reply “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us unless you opt in again.
Collecting and Using Your Personal Data
Types of Data Collected — Personal Data
While using our services, contacting our business, or submitting forms through our website, we may collect certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
• First and last name
• Phone number
• Email address
• Dog name(s) and pet information
• Reservation or service information
• Communication preferences
We may collect this information through:
• Website forms
• Phone conversations or voicemails
• In-person interactions
• Email correspondence
• SMS/text communication
• Client management systems used to schedule services
Use of Your Personal Data
Companion Animal Center may use personal data for the following purposes:
• Responding to inquiries about services such as daycare, boarding, grooming, and related offerings
• Scheduling services including daycare evaluations, daycare visits, and boarding reservations
• Communicating service confirmations, reminders, and follow-ups
• Providing customer support and responding to client questions
• Sending service updates, promotions, or announcements related to our services
• Requesting feedback or reviews regarding client experiences
• Improving our services and customer experience
Companion Animal Center does not sell, rent, share, or trade personal information or mobile phone numbers with third parties for marketing or promotional purposes.
We may share information only with trusted service providers that help us operate our business systems (such as scheduling software, messaging platforms, and payment processors). These providers are required to maintain the confidentiality and security of your information.
Retention of Your Personal Data
Companion Animal Center will retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. We may retain and use personal data as required to comply with legal obligations, resolve disputes, enforce our agreements, and maintain accurate business records.
Security of Your Personal Data
We take reasonable administrative, technical, and physical precautions to protect personal information from unauthorized access, loss, misuse, or alteration. Information is stored within secure software platforms used to operate our business and is accessible only to authorized personnel.
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes will be posted on our website so that users are aware of how information is collected and used.
Contact Us
If you have any questions about this Privacy Policy, you may contact us:
Companion Animal Center
Phone: 651-200-3054
Email: info@companionanimalcenter.com
Website: https://www.companionanimalcenter.com
SMS Terms and Conditions
Companion Animal Center
By providing your phone number and communicating with us via text message, you consent to receive SMS messages related to our services.
Contacts may receive messages related to:
• Customer service communications
• Appointment confirmations or reminders
• Reservation updates
• Follow-up communications
• Promotions or service announcements
• Feedback or review requests
Message frequency may vary depending on your interaction with our services.
You can cancel the SMS service at any time by replying “STOP” to any message you receive from us. After sending “STOP,” you will receive confirmation of your opt-out and will no longer receive SMS messages unless you opt in again.
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance or contact us directly at info@companionanimalcenter.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions regarding your text or data plan, please contact your wireless provider.
For privacy-related inquiries, please email us at info@companionanimalcenter.com